I have seen more and more articles recently discussing the main VoIP trend of 2015 as the adoption of VoIP by mobile device makers. BYOD is coming home to roost. There is nothing wrong with this and much that is positive. As one article recently stated “mobile phones allow for easy data tracking, meaning that a mobile VoIP service can allow you to track bandwidth usage, providing you with plenty of information regarding call duration, cost, destination and originators. This information can be used to determine if you have the optimal communications plan, as well as identify areas that may need to be expanded or downsized”.
However, unless the company provides the mobile phone, there will always be a hesitancy to use your own device for company business. If cost is the main factor for a company migrating to VoIP rather than all of the other many benefits, it is unlikely that the company, at least in North America where contracts are so much more expensive than Europe, is going to cover the cost of an individual’s mobile technology. Who pays? With modern VoIP services allowing good co-existence of the mobile VoIP app and the desk phone, many users are more comfortable when in the office using the comfortable handset, speaker and mike of the desk phone and simply keeping the mobile -phone available for wider messaging.
One of the benefits of migrating to VoIP is flexibility and that is where Citel’s Portico™ TVA™ comes into play. At the office, continue to use the existing telephony equipment, minus the legacy PBX. Out of the office use your mobile device. Costs are kept to a minimum and individuals only have to use their own devices when it is convenient to them. Sounds like a win-win to me.