Author: Ian Gomm

VoIP Services Do Not Require Expensive Equipment

By on August 18, 2015 in 2015, Blog

I try to stay abreast of what is happening in the industry (who doesn’t) and therefore subscribe to what seems like way too many newsletters many of which I can […]


Central Office Version of Portico TVA Meets Carrier Requirements

By on August 12, 2015 in 2015, Blog

Our Central Office (“CO”) version of the Portico TVA has been on the market now for nearly two years and is beginning to gain a lot of traction. The CO […]


Citel moving to the Advanced Technology Innovation Centre (ATIC) in September 2015

By on July 14, 2015 in 2015, Blog

Our company was originally founded almost 20 years ago in Nottingham, England  to develop computer telephony integration (CTI) products . Our original premises were opened by the UK’s then Chancellor of the Exchequer, Rt. Hon. […]


Migrating to VoIP – Keeping Upfront Costs Down

By on February 25, 2015 in 2015

Several months ago I discussed some of the hesitations that arise when companies look at VoIP migration (see Blog dated January 22, 2015). I want to continue in that vein […]


Migrating to VoIP – Why The Hesitation?

By on January 22, 2015 in 2015, Blog

I am constantly amazed by the number of emails I receive on a regular basis providing rationale for why companies should move their phone service to some form of IP […]


VoIP Migration – Give People What They Want

By on December 11, 2014 in 2014, Blog

I was at a conference several months ago and sat in on a roundtable discussion relating to what some large enterprises were looking for when it came to their VoIP […]


What Are The Intangible Costs of Replacing Your Legacy Handsets When You Migrate to VoIP?

By on September 25, 2014 in 2014, Blog

What Are The Intangible Costs of Replacing Your Legacy Handsets When You Migrate to VoIP?   There are some significant direct cost savings should you decide to retain your legacy […]


VoIP Migration – The FCC Angle

By on September 24, 2014 in 2014, Blog

Repost of March 10, 2014 Blog I just read an article entitled “First Major Move Made in FCC VoIP Phone System Migration” at As many of you are aware […]


Issues To Consider When Changing PBXs With Analog Voice Recording

By on September 11, 2014 in 2014, Blog

With the now not so recent demise of Nortel and the subsequent EOL of many of their products companies must look at alternatives to what was ubiquitous telephony equipment. Nortel […]