Author: admin

Citel Technologies, Inc. Announces Interoperability with MyVOIPApp miniSIPServer

By on August 04, 2016 in Press Release

AMHERST, NY and ShenZhen, P.R. China — August 4, 2016 — Citel Technologies, Inc., is pleased to announce that it has successfully completed interoperability testing with MyVoIPApp’s miniSIPServer, a software-based SIP […]


VoIP Migration Proposition – Hardware or Software?

By on August 02, 2016 in 2016, Blog

The move from legacy telephony to VoIP is very much about the shift from hardware to software and therefore becoming much more of Op-Ex decision where the services available and […]


The Joys of Migrating to VoIP – Training

By on April 06, 2016 in 2016, Blog

A recent blog I came across described how to make VoIP training interesting for employees. It covered off the need to make sure the many hours spent learning how to […]


Customer Service as a Disruptive Trend?

By on February 02, 2016 in 2016, Blog

In an article, 5 Disruptive VoIP Trends to Watch in 2016 recently published by VoIP News, the writer highlighted what to expect in 2016 as the market heads to a […]


The Need for Training During VoIP Migration – How to Minimize the Resources Required

By on December 28, 2015 in 2015, Blog

Christmas is here again presenting a chance to sit back and reflect on the year that has come and is nearly gone. Articles on VoIP are still flowing on the […]


Do You Need A Phone System?

By on November 18, 2015 in 2015, Blog

There have been many discussions about the future of telephony over the past 140 years (139 to be more specific) ever since Alexander Graham Bell got his invention to work […]


Is VoIP Worth the Initial Cost?

By on November 04, 2015 in 2015, Blog

I was going through my archive of industry articles recently and came across a great article from earlier this year. It was asking if a VoIP solution is worth the […]


Business Considerations When Upgrading to VoIP

By on October 16, 2015 in 2015, Blog

A recent article posed the question why is your company looking at migrating to VoIP. If reducing operational costs is the key determining factor in deciding on a move to […]


VoIP Trends for 2015

By on October 15, 2015 in 2015, Blog

I have seen more and more articles recently discussing the main VoIP trend of 2015 as the adoption of VoIP by mobile device makers. BYOD is coming home to roost. […]


The Evolution of VoIP Part 2

By on October 13, 2015 in 2015, Blog

In the same article about the evolution of VoIP ( the blogger details how legacy telephony vendors kept their customers captive with their proprietary phones systems that were “complex, inflexible […]