BROAD-X Transformation

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BROAD-X – Transform your business

If you want to retain more customers, deliver new services faster, reduce your network TCO and build a more profitable and agile business, you need BROAD-X, the Next-Generational OSS and BSS solutions designed for Broadsoft service providers.

BROAD-X brings together a comprehensive portfolio of integrated software and professional services to automate and support the complete customer life cycle.

Enhance customer satisfaction

In a competitive marketplace where customers can churn at the rate of up to 40 percent each year, you must be able to deliver the highest levels of customer satisfaction. That means streamlining your back-office operations to ensure a great customer experience at every stage of the order management, provisioning and billing process.

Control costs

By optimizing your network operations with BROAD-X, you can ensure customers enjoy a secure, reliable, high-quality service, while you control and reduce the costs of operating increasingly complex multi-service networks.

Accelerate service delivery

Automating service delivery will help you deliver new services faster, creating profitable new revenue streams. And, it gives you the agility to deal with unexpected competitive threats or take advantage of new market opportunities.

The BROAD-X Next Generation OSS and BSS portfolio is completely integrated to ensure a seamless transition between customer order, service enablement, and ongoing relationship management.

Transform your business

You can deploy BROAD-X at your own pace to improve different aspects of your business and operations, or you can use this integrated solution to transform your Broadsoft business.

BSSOSS

Areas in which BROAD-X can transform your business.

Contact us at sales@citel.com to schedule a preview or discussion.

See BROAD-X product page for more information.