UK & Europe

Citel UK & Europe

Citel’s European HQ is located in the UK at Loughborough University’s Advanced Technology Innovation Centre. We believe we can accelerate the dynamics of VoIP migration!

In Loughborough we have a team focussed on providing software systems for major telcos. Our software development team is working with OSS/BSS platforms, billing and network management/automation. If you are interesting in joining us, please see current vacancies below.

Also see below some featured hardware products from our range, including the award winning Portico TVA, and Citel / MCK EXTenders.

Current Vacancies in UK

Placement student in web software systems: commence Summer 2023
Job Advert – Placement

Send application with CV to

Hardware Products

Portico™ Telephone VoIP Adapter (TVA™)

Migrate your enterprise to IP telephony features and applications without investing in expensive new IP phones and LAN equipment.

VoIP enable your existing business phones using existing phone cabling while adopting either Hosted or Premise IP telephony platforms. Phones supported include Nortel Meridian & Norstar, Avaya, Ericsson, Siemens, NEC, Toshiba, Panasonic, Featureline and Featurenet Centrex.
Get advanced VoIP features like IVR and simultaneous ring delivered to the phone, while preserving the best elements of the familiar user experience.
Phone users get a personal web portal.


EXTender™ / PBXgateway™

Extend the features and functionality of a central PBX to branch offices, call centers, retail locations, SOHO (small office/home office) workers, and road warriors.

Leverage existing PBX infrastructure investments, centralize voice network administration, and enjoy dramatic monthly telecom savings with Citel’s affordable, scalable EXTender/PBXgateway solutions.

Citel MCK’s EXTender™ and PBXgateway™ product suite accomplishes these objectives.

Branch offices, call centers, mobile or home-based workers connect to the corporate voice network over an IP network, while the enterprise extends the useful life of the existing PBX.


Expandable Digital to Analog Converter (EDAC)

Call recording is a standard industry practice to enable quality service, training, security, transaction verification, and emergency services applications.

MCK (now part of Citel) pioneered solutions that convert digital PBX/KTS signals for call recording on standard analog equipment. Our industry-leading EDAC monitors all line appearances on the desktop handset and then reformat digitized information into a standard analog format required by most enterprise-grade recording equipment.