Our series of Blog articles sets out to introduce various aspects of our next-generational OSS/BSS solution, one we are confident will enhance customer satisfaction, provide a platform to control costs, and accelerate service delivery.
We have looked in a previous blog how BROAD-X is highly scalable, but there’s more to growth than scalability… our aim is to help foster the growth of your business. Both to drive and facilitate that business growth, and have the scalability to manage the logistics of it. Let’s consider how some of the components of the BROAD-X suite contribute and interact.
X-Sales Is a powerful quoting platform. Backed up by hierarchical multi-level price-books to support your direct and channel sales operations.
It offers Proposal Templates, which have an intuitive, drag-and-drop interface to quickly produce high quality and detailed sales proposals from templated components and customized with customer specific information.
X-Sales also includes the Commission module. Here you can set up rules for each partner or reseller, to calculate commissions payable to sales staff.
Commissions can vary between production lines/SKUs. BROAD-X is multi-tenanted, and will help you brand, multi-brand or white-label.
X-Sales & X-Order operate together to manage your sales pipeline and give a clear up-to-the-minute dashboard view.
X-Catalog is the multi-dimensional SKU/product framework. It has the power to model various customers’ needs and preferences in bespoke product bundles. So you can streamline operations in offering identified customer-profiles just what they want.
X-Billing raises invoices for one-off and regular payment product lines, and telecoms usage charges. Invoices generated & branded at any level of hierarchy. X-Billing will manage account balance, payments and adjustments and can interface to external billing or accounting packages for consolidated billing across for example fixed and cellular networks. An example is export to Amdocs GIF2 format.
X-Reports & X-RTR provide analytics you can tailor to answer the questions you have about your business, display that information via dashboards, and to inform and define customer offerings to suit.
We will look at this in more detail in our next blog.