Service & Support
Keep your voice platform running smoothly with world-class support from Citel. We offer exceptional technical support and warranty services to end users and Citel Authorized Business Partners for our entire suite of VoIP Migration products.
Product Information Bulletins
Product information bulletins (PIBs) are a valuable tool for sharing the latest Citel product solution developments. Product launches, feature enhancements, and other product modifications are all published in PIBs.
Downloads
Citel provides support resources for your Portico™ TVA™, Handset Gateway, EXTender™/PBXgateway™, and call center solutions, including:
- Product Installation Manuals
- Troubleshooting Guides
- Software and Firmware Downloads
- Frequently Asked Questions
- Supported PBX Handset Types
- And More
