Citel. The VoIP Migration Company

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Citel Communication Manager

              CCM-100

The CCM-100 IP PBX with the Citel TVA, can allow you to resuse the legacy digital PBX phones already deployed at the customer site.

Contact Your Citel Representative for More Details

Features & Benefits

Key Features

Key Features The CCM-100 is designed from ground up to support all the PBX legacy features plus the latest IP Telephony features for increased productivity and mobility. The CCM-100 supports all the latest SIP-Phones from all manufactures and can supports legacy digital phones from: Nortel, Avaya, Toshiba, NEC, Panasonic and Siemens using the Citel Telephone VoIP Adaptor (TVA).

Feature Highlights
Citel Communication Manager-100

  • Enterprise Grade IP-PBX Phone System
  • Supports: 50 SIP Trunk Lines
  • Supports: 200 Users
  • Integrated PSTN Port for Life Line
  • Optional FXO Trunks Ports can be Added
  • Supports Legacy Digital Phones from:
    Nortel, Avaya, Toshiba, Panasonic, NEC, Siemens (with the addition of a Portico&trade TVA).
  • SIP and IAX Phones Supported
  • IP-PBX Features Include:
  • Unified Messaging (Voicemail to Email)-200 Users
  • Integrated Conference Call Bridges
  • Simultaneous Ringing/Find-Me-Follow-Me
  • Branch Office Integration
  • Advanced Auto-Attendent
  • Web-Based Interface
  • Have Remote and Home Based Workers, communicate from the IP-PBX
  • Convenient 1U design, for rackmount application
    • Optional Wall Mount bracket available

 

Specifications

Network Interface:

  • 1x Wan and 1xLAN 100/1000 Ethernet port(RJ-45)
  • SIP: Supports 50 SIP Trunk Lines
  • PSTN: 2 FXO ports (RJ11) - For LifeLine Purposes
  • Optional: 4,8 or 24 Port configurations available

Power & Network Loss Survivability and Emergency call

  • IP network disruption fail-over to PSTN line and recovery

LCD Display

  • 2x16 Backlit LCD, displays system status and other pertinent information

Power Supply

  • 100V-240V, 50-60Hz

Physical:

  • 340mm x 430mm x 40.5mm
  • 9.7 KG
  • Chassis Color Black
  • 1U Rack-Mountable,
  • Desk or Wall Mountable

Environmental

  • Temperature:0-55 C (32-130F)

Communication and Security Protocols

  • TCP/UDP/IP, RTP/TCP, ICMP, APR/RARP, DNS, DDNS, DHCP, NTP, TFTP, TELNET, HTTP/HTTPS, PPPoE, SIP(RFC3261), Advanced Features:QOS,Silence Supression, Echo Cancellation, Comfort Noise Generation

System Capacity

  • Support up to 200 user extensions and 50 simultaneous calls
  • Built-in storage for up to 1000 hours of voicemail
  • Support external PSTN trunks or FXS gateways
  • Support multiple SIP trunk account
  • Support peering with remote offices

System Management

  • HTTP/HTTPS,SSH,Syslog

Compliance:

  • ROHS,FCC Part 68, IC, CE, UL

Supported Digital Handset Models:

  • NortelMeridian, Nortel Norstar, Nortel Centrex, Avaya definity, NEC, Dterm, Panasonic DBS, Siemens Optiset and Optipoint, Toshiba DK (All the key Buttons of the phones are mapped as per user requirement)

Unified Messaging

  • Voicemail-to-Email(.wav)
  • Fax-to-Email(.tif or .pdf)

Conference Bridge:

  • 5-Password Protected Conference Bridges, allowing upto 20 simultaneous participants.

Auto-Attendant:

  • Support Multiple Configurable Greetings and IVR's
  • Flexible time and condition control to allow multiple playing modes (Business hour, Lunch, Holiday etc)

Find-Me-Follow-Me:

  • Simultaneous Ring multiple external/Internal numbers
  • Sequentially ring different numbers, until you are found.

Call Centre Applications:

  • Configurable call queues, ACD (Automatic Call Distribution) based agent skills/availability/busy level
  • In-Queue Announcements

Music on Hold:

  • Upload on hold music or custom messages

Paging and Door Controller:

  • Integrate the CCM-100 with your existing paging horns and speakers
  • Ability to Add IP-Speakers for 2-way communication
  • IP-Door Intercom and Door Stikers Available

PBX Telephony Features:

  • Call Park/pick-up, transfer, hold, transfer to external numbers, shared line appearance, huntgroups, intercom, paging + many more.

IP Telephony Features:

  • Link Multiple Offices together, Easily add remote office workers to the Company's PBX, Softphone Client for Laptop, stay connected when travelling, Over 50+ advance IP Telephony features.

Warranty:

  • One-Year Limited Warranty - Parts & Labour Extended Warranty Options Available

Products

Contact Us

Want to learn more about how a Citel deployment can accelerate your enterprise's migration to IP? Request a call from a Citel representative, or contact us directly.