Answer/Frequently Asked Questions

Question: Does the Citel 4110 IP Phone support Auto Provision?
Answer: Yes it does. "Please see click here for instruction"

Question: My Citel 4110 Phone had and error when loading a new firmware and now it is stuck in POST MODE.
Answer: When the phone enters into the POST MODE, it means there an error occurred when upgrading the firmware. To fix this you need to you might need to re-load the firmware with FTP server again.
"Please see click here for instruction"

Question: Citel 4110 Phone VPN setup steps, now Citel Phone support VPN L2TP protocol Answer:Yes it does The VPN setup steps are as follow: a. Select the L2TP
b. Fill in the VPN Server Addr, VPN User Name, VPN Password
c. Enable the VPN
d. If the VPN connected, Citel Phone will get IP display on VPN IP

Question: Does the C-4110 IP Phone support 802.3af 10/100M PoE?
Answer:Yes it does.

Question: The Transfer Button does not work under IAX2 on the C-4110 IP phone. Is there any way to enable that function?
Answer:To do a transfer under IAX2 you need to define a program key as follows:
a. Login admin page and go to Phone - >FUNCTION KEY - > Memory Key Setting;
b. Change the Memory Key Setting to DTMF;
c. Enter the transfer number.

Question: I am having trouble with the password settings under IAX2 on the C- 4110 IP Phone. Are there any restrictions?
Answer: At the current time the password can only contain letters and numbers. You cannot use any special function keys such as "@"