Signal translation device
12 digital ports (card slots)
8 relay-configured ports
EDAC is compatible iwth a wide variety of PBX/KTS types, including systems manufactured by:
Alcatel
Aspect
Avaya
Ericsson
Iwatsu
NEC
Nortel
Panasonic
Siemens
25-pair Amphenol connector
power supply
Users set DIP switches to match switch type and software version
Single port cards enable recording of digital telephones on a one-to-one ratio
Dual relay cards provide contact closure for two ports
Release Detect (RD) EDAC is for call centers where users have a headset as wellas a 2nd device that is recorded; the RD-EDAC connects to a user-provided switch that controls operation of the headset
Want to learn more about how Citel can improve productivity and service in call center environments? Request a call from a Citel representative, or contact us directly.
Specifications