EXTender™ 7000

Extend enterprise PBX functionality to branch offices and call centers

 

Key Features

The EXTender 7000 and 7000T are 24-port remote client devices. They are designed for branch offices and call centers with 13 or more employees per location. To deploy a Citel EXTender 7000 solution, install one or more units at each remote location, and a compatible Citel PBXgateway at the corporate office. The EXTender 7000s work with most leading PBXs and digital handsets over T1, ISDN, frame relay, and managed IP networks.

Both 7000 models include an analog port that ensures survivability in case of a WAN (Wide Area Network) failure, and simplifies access to location-based 911 emergency services.

The EXTender 7000T adds an integrated dual-port T1 interface. Enterprises with T1 lines will benefit from the local trunk line and intranet data transmission features. First, multiple channels can be allocated for use as local trunk lines. Any EXTender 7000 port can be configured to access the trunk lines when dialing the branch office’s local
area. Voice traffic is sent over the WAN link only when voice features are invoked. This is especially beneficial in case of a WAN failure, when all calls must be routed through the PSTN.

In addition, the EXTender 7000T eliminates the need for external or separate network access devices. Voice and data traffic to and from the main office are aggregated for transmission over the same T1 lines. Direct network termination also reduces footprint and wiring requirements at both the corporate and remote office locations.

Key Benefits

Increased Productivity

Branch office and other remote employees use the same full-featured digital sets as the central location to access PBX/KTS dial tone, receive office-bound calls, and invoke business calling features such as internal dialing, transfer, hold, and conference. Straightforward configuration and managmeent allows IT and telecom staff to focus on employee productivity instead of reote voice system maintenance.

Cost Savings

Telecommunication costs fall by up to 30% just by administering all PBX users from a single location and platform. And with access to internal (four-digit) dialing, there are no toll charges when calling any extension within the enterprise, regardless of physical location. Further, placing regular long-distance and international calls through the corporate voice system keeps all employees on a unified dialing plan.

Flexibility

The Citel EXTender 7000 and 7000T interoperate with several PBX/KTS systems. Most enterprises can leverage their existing PBX or KTS to connect their remote offices to the corporate voice system. The 7000 series is also an easily scalable solution for branch offices. New employees can easily be added by utilizing an available EXTender port or, when capacity is reached, by adding another EXTender.

Ease of Maintenance

Moves, adds, and changes at branch locations can be performed from a central location, as can system performance monitoring. Network and feature permissions are controlled at the central location as if all employees were under one roof. The EXTender 7000 can even be remotely managed through a variety of remote access options and user port configurations.